FAQs & House Rules
Frequently Asked Questions
What is included in the property?
Guests enjoy exclusive use of the entire home, including two bedrooms, two bathrooms, a fully equipped kitchen, open plan living area, and a private garden with outdoor seating and a built in BBQ.
Is the property suitable for families?
Yes, the spacious layout, private garden, and quiet location make it ideal for families.
Also, the second bedroom can be made up as twin single beds or a large zip & link king size bed.
Heating, Hot Water & Cooling?
The apartment benefits from Nest-controlled heating, with underfloor heating throughout the kitchen and reception areas and radiators in the bedrooms and bathrooms. For added comfort during the warmer months, cooling fans are provided in all rooms.
Hot Water
Hot water is available on demand throughout your stay.
Cooling
Portable fans are provided in both bedrooms and the living room during warmer periods.
Do you offer Wi Fi?
Yes — we provide super fast, unlimited fibre broadband throughout the property.
Is there parking available?
Parking is available on Bedford Hill (The road that the property is on and the adjoining roads of Dornton & Ritherdon. It is pay parking from Monday to Saturday 9:30am to 5:30pm on Bedford Hill and Monday to Friday 09:30am to 5:30pm and all are free on Sundays. However, we offer complimentary permits where required (except for the check in and check out days.
How far is the property from public transport?
Balham Underground (Northern Line) and Balham Overground National Rail are both within easy reach (approx 7-8 minutes walk), offering quick access to central London.
Is the property shared with anyone?
No – this is a permanent holiday accommodation and guests have full, private use of the entire apartment.
Do you allow pets?
Sadly, due to building regulations we cannot allow pets
Is there outdoor space?
Yes – a beautiful private garden with ambient lighting, built in seating, table and BBQ.
House Rules
Check In / Check Out
It is self check in and check out, details given at booking
Check in: 3:00pm
Check out: 10:00am
Early Bags Drop Off Pre Check-in
Check-in is from 3pm on your arrival day. We will do our best to allow as early access as possible but on days where we have a ‘same day’ changeover, this will not be possible. However, we can normally arrange for you to pop by and drop your bags off from 10.30am but this must e agreed with us in advance please.
Check Out Luggage Store Service
If you do need to leave bags locally (perhaps you have a late evening flight), you are most welcome to leave them at the Samuel Estates office down at:
Samuel Estates
45 Bedford Hill
Balham SW12 9EY
(between the Pizza Express & Megan’s Restaurants).
The Samuel Estates Office is usually open from
9.30am – 6pm Monday to Friday
9.30am – 3.30pm Saturday.
Unfortunately, we cannot offer this service on a Sunday.
General Rules
No smoking inside the property
No parties or events
Only registered guests allowed on the property
Please respect neighbours and keep noise to a minimum after 9pm
Garden Use
Please use the BBQ responsibly
Cushions should be brought indoors overnight or during rain
The garden awning should be fully retracted during wind and rain and whenever the property is not occupied
Leave outdoor furniture as you found it
Cleanliness
Please wash dishes before departure
Dispose of rubbish in the designated bins
Report any damage as soon as possible
Safety
Keep doors and windows locked when leaving
Turn off appliances when not in use
Please contact us to book, see availability through our Airbnb calendar or find out more information.